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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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When choosing a company it is helpful to have as clear of an idea of what you would like done, what you wouldn't like done and be able to explain it to the contractor. Building plans or designs are very helpful.
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What is the most common type of project or service your company provides?
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A:
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The bulk of our business is concrete coatings. We specialize in protective and decorative finishes.
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In what ways is your company environmentally friendly?
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A:
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We try our best to reuse any materials and equipment and use pavers made with recycled materials.
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What would you like your customers to know about your company?
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Our goal is undoubtedly customer satisfaction. We work with the customer to make sure the materials fit their requirements and are well informed throughout the process.
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Q:
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What is your company best known for?
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A:
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Most of our reviews talk about communication. We pride ourselves in making sure the customer knows how the project is going and what to expect. Most of our projects are very detail oriented and it is important for the customer to be aware throughout the process.
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What separates your company from the competition?
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A:
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Attention to detail and having the customer's best interest in mind has kept us very busy.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Yes, depending on the project.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Most questions are experience related. After showing past projects, Inalso explain that I teach classes on installation as well.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes, 5%.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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During a recent epoxy floor installation we found a lot of cracks during the prep process. We were able to fill the cracks and give the customer an outstanding floor and you would never know the cracks were there.
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Is your company a member of any associations?
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A:
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We are ICPI certified.
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Q:
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Tell us a little about your company.
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A:
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Cornerstone was started in 2008 with a focus on landscapes and hardscapes. We have since added all aspects of concrete work from complete foundations to protective and decorative epoxy coatings.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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We accept cash, checks and credit cards.
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