This policy informs you of how we collect, use, and disclose information we collect while you are using our service and our website.
In general, the purpose of our service is to help you find a product or service you need in your local area. We use an interview process to ask you what you need, where you need it, and who you are. We then use that information to match you to a service provider in your local area. If we are unable to match you to a provider in our network, we will provide your information to a partner network who will help you make the match.
We collect the following types of information:
> Your name, email address, physical address, and phone number.
> Details about your need (what product or service you need, where you need it, etc).
> Information about your visit to our site such as when you visited our site (dates, times), your IP address, your browser version, etc. This information is used by us to understand user trends and preferences.
> There are standard web tools (analytics) that we have on our website which help track the use of our site. Why? Because this helps us track the use of our website and better determine the preferences of our users.
Typical ways we use your information:
> To match you to a service provider that provides the service you are requesting.
> To develop useful analytics that helps us improve the customer experience and customer service.
> To change the information shown to you so that it is more personalized, including additional services and advertising offers.
> To enforce our terms and conditions.
Typical ways we share your information:
> In order to perform the service requested by you, we need to share your information with a group (typically 2-5) of local companies that provide the service you requested.
> If we do not have a company in our network that provides the service you request, we may share your information with a partner network (who will share your information with a group of up to 5 local companies) that provide the service you requested.
> We may need to share your information if we are attempting to comply with legal issues, combat fraud, or protect our users.
> You may choose not to share your personal information with us (such as, information that is presented to us in an interview).
> You may delete cookies, history, favorites, etc. from your browser.
> You may opt out of promotional emails from us. The emails we send have instructions for opting out of future emails.
Our approach to security:
Preventing unauthorized us or access to personal information is important to us. We employ a variety of software and physical methods for protecting information.