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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Compare Apples To Apples. Hiring a handyman or painter to pressure wash your house, concrete and wood can be a big mistake.
Professional pressure washing companies understand the balance between detergents, pressure and distance from the surface. Guys who do this pressure washing thing once in awhile typically use ladders and get very close the surface with high pressure - this will scorch the surface and leave permanent damage.
Know who you're hiring and what they are actually going to do to clean the surface for you.
Buyer beware - not all pressure washing services are equal.
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Q:
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What is the most common type of project or service your company provides?
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A:
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House Washing and removing green algae off of vinyl siding. Additionally, we are well known for making your concrete driveway, walkway and patio brighten up with a deep cleaning. Lastly, Big Clean HQ prepares your wood deck for staining, or if you just need a seasonal deck cleaning.
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Q:
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What would you like your customers to know about your company?
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A:
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Your house is in good hands with Big Clean HQ. Search Big Clean LLC on Google - and you will see hundreds of 5 star reviews in many places - We walk our talk.
If your house is and in need of a washing, you can have confidence Big Clean will respect your flower & plant beds, by using damage-free power cleaning techniques... Making the only thing you're thinking when we're done is; "WOW!, that's really clean!"
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Q:
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What is your company best known for?
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A:
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Residential Pressure Washing Services
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Q:
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What separates your company from the competition?
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A:
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Big Clean HQ provides the actual price of your job - not a "free estimate". Meaning, on the day of the job - the price from us will not increase, whereas those who offer estimates are positioning themselves to increase the price. Hence, low-ball quotes are increased on the day of the job. With a competitive space like pressure washing in Charlotte, some guys will say anything to get in the door.
Not only do we provide accurate prices - our service is fast and reliable. You get an actual time we will arrive - not a long time window that wastes your day like the cable company :-)
We use the right tools and techniques to perform the job at a high level, while not being at your house all day. The typical house washing job, depending on the size of the house is under 2 hours. The average is 90 minutes.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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We guarantee quality work or your money back. Additionally, if we damage anything - we pay for it. Period.
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