|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
do your research, ask for reference list, visit their jobs, see their work
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
full bath remodels, spa type bath escapes
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
we keep the whole jobsite clean, looks like we were never there when we are done and leave
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
35 years in business...most of our customers found us by "word of mouth", some from the internet...but they did talk to our customers and suppliers to find out about us....
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
quality, high end installations....complete customer satisfaction...all jobs done the right way, no "cutting corners" no "quick fixes"...just done the right way from the start...
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
seems like everyone is installing tile now...we have been doing it for sometime now, were pretty good at it....we listen to the customers wants, then if possible we provide it, installed the right way without any drama or issues....
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
we offer one year on workmanship...our suppliers also include a 10 year warranty on our installed products
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
why is your price higher then the other prices we received?? i know what it takes to do the job the right way, most times, if not every time their price does not include everything our price does....and that item is usually not seen in the final job, but it is realized down the road.....
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
we try to work with all of our customers on price...veterans and seniors make our everyday living today possible.....
|
|
|
Q:
|
Is your company a member of any associations?
|
|
A:
|
National Tile Contractors Association
Ceramic Tile Education Fondation
Schluter Innovation Workshops
|
|