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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Check online reviews. Is the business known for standing by their work? Are they insured to cover any possible mistakes? A cut-rate price may cost you in the long run. Do not accept hidden fees. Make sure the staff knows their product and give you options.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Truck step (running boards) and window tint.
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Q:
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What would you like your customers to know about your company?
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A:
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Our business was built around our staff. We do what we know and we're good at what we do. We don't offer goods and services that we cannot warranty. Though our company is young, our staff has years of experience in the auto trim industry.
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Q:
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What separates your company from the competition?
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A:
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We do what we say we're going to do. We stand behind our work. Our prices are competitive and our customer service is outstanding! We know how our products perform and how to get you the best value for your money.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Manufacturer's warranties apply to the products we sell and we warranty our own installations.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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A customer recently had his original factory tailgate stolen. We were able to source a replacement and offer anther solution in a louvered aftermarket accessory tailgate option. The latter would reduce drag giving better fuel efficiency and be less expensive. Then we gave the customer the chance to think it over instead of pressuring him into a sale.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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We accept cash, credit cards. Half down is required on all custom orders.
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