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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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At the Thompson Group, you're not just another face in the crowd. As a small, family-owned agency we provide personal customer service that is unparalleled. On top of that we provide more choices and superior pricing on over 35 carriers - we can beat what you are paying now!
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Q:
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In what ways is your company environmentally friendly?
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A:
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We have work from home agents so we are very eco-friendly in that we do not have commuters to the office on a regular basis.
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Q:
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What would you like your customers to know about your company?
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A:
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That we are small and close-knit and we always work together to make sure each customer is satisfied with not only our products but our customer service and the timeliness of our service.
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Q:
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What is your company best known for?
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A:
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We are best known for the legendary leadership of our President and founder, Michael Thompson.
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Q:
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What separates your company from the competition?
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A:
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We provide the customer with a list of all of our companies and let YOU choose, instead of steering you to certain companies the way our competition does.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Frequently asked questions:
1. What is the difference between say Progressive and Travelers?
Answer - Very little if anything at all, they are both A+ rated companies.
2. Why do they have different prices for the same coverage?
Answer - Each insurance company has their own internal pricing strategies.
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