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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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I would advise customers who are looking for new sod to always make sure the company they hire does a thorough irrigation inspection to ensure the newly installed sod will be watered properly in the first few weeks. Never allow your lawn service to fertilize within the first 3 months. Nitrogen in fertilizer is toxic to the grass until it has rooted in the soil and can displace it.
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Q:
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What is the most common type of project or service your company provides?
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A:
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When working with a new customer we typically ask questions to get a picture of what the project should look like when it is completed. What is the vision? When beginning any home improvements or commercial build, there is an idea of what the finished product should look like and Thirsty Root strives to understand that picture. Through discussions and the estimate process we work together to achieve your goals.
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Q:
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In what ways is your company environmentally friendly?
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A:
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Florida Landscape Management Best Practices Certified.
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Q:
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What would you like your customers to know about your company?
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A:
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Thirsty Roots president and trained installers have over 5 years of experience and are known for solving issues quickly when unexpected situations occur. We are dedicated to completing the job timely and have a 100% satisfaction guarantee! We wont close the job until your are completely satisfied with our work.
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Q:
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What is your company best known for?
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A:
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All customers' needs are unique. Thirsty Root works with each customer to estimate what a project should cost based on the size and availability of products. Our bids are transparent and every customer is treated with fairness.
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Q:
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What separates your company from the competition?
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A:
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Thirsty Root has worked with customers who are residential to large commercial buildings. We have installed over 100,000sq' of sod, including Bermuda, Bahia, Zoysia and St. Augustine just this year.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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No warranty is offered because sod is a parishable product. However, we guarantee the work will be done to the highest standards.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Customer: How often should I water the new sod?
Answer: 30 minutes in the morning for the first two weeks.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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We off a 25% discount two all customers based on the average rates for sod installation in the area we serve.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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When a new home development noticed their beautiful grass outside the development was dying they knew they had to do something fast. The area was the first impression to potential buyers. 2500sq' of fully rooted sod had to be removed and replanted. It was removed in 1 day and replaced the next morning. The general contractor was pleased... and relieved.
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Q:
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Is your company a member of any associations?
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A:
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Certified Horticulture Specialist.
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Q:
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Tell us a little about your company.
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A:
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We are certified horticulture specialists, here to assist with your project. Thirsty Root VIP has become the go-to sod service. With the most professional team members, we take pride in the way we treat your property because we understand your home is your treasure.
Since 2016, Thirsty Root VIP has built a reputation of reliability and value with our commitment to meeting the requirements of our clients quickly. Creating and maintaining beautiful lawns is what we do best, always done with our signature touch.
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Q:
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Has your company received any awards?
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The Thumbtack Number One Platinum Pro.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash, checks, credit cards, Zelle, Venmo.
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