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Q:
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What advice would you give to a customer looking to hire a company like yours?
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When looking to hire a landscaping company:
Define Your Needs Clearly: Before reaching out to a landscaping company, have a clear idea of what you want. Are you looking for regular maintenance, a one-time cleanup, design services, or installation of specific features like a patio or irrigation system?
Research and Referrals: Online reviews and testimonials provide valuable insights into a company's reputation and quality of work.
Verify Credentials and Experience: Ensure the company is licensed, bonded, and insured. Inquire about their experience, expertise in different landscaping aspects, and whether they have worked on projects similar to what you're envisioning.
Request a Detailed Quote: Ask for a detailed breakdown of costs for the services you require. This should include labor, materials, any potential additional fees, and a timeline for completion.
Discuss Maintenance Plans: If you're looking for ongoing services, discuss maintenance plans. Inquire about the frequency of visits, what services are included, and how they handle unforeseen issues or emergencies.
Request to see their portfolio or previous projects. This gives you a clear idea of their style, attention to detail, and the quality of their workmanship.
Communicate Your Preferences Clearly: Be specific about your preferences, including plant types, color schemes, and any particular features you desire. Clear communication helps ensure that the company understands your vision.
Environmental Considerations: If environmental sustainability is important to you, discuss eco-friendly options for landscaping materials and practices.
Contract and Guarantees: Review the contract thoroughly before signing. Ensure it includes details of the project, warranties, guarantees, payment terms, and what happens in case of delays or unforeseen issues.
Communication and Accessibility: Establish clear lines of communication. Ask about who will be your main point of contact throughout the project and how they h
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What is the most common type of project or service your company provides?
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Sonoran Oasis Landscaping provides a variety of landscaping services. Our most common type of service is regular landscape maintenance as well as landscape installations.
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In what ways is your company environmentally friendly?
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Sonoran Oasis Landscaping offers water conserving drip irrigation systems, organic weed control options, native vegetation plantings, and utilizes the green waste recycling center for plant and tree debris. We also offer passive water harvesting services.
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What would you like your customers to know about your company?
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Sonoran Oasis Landscaping has been in business since 2005. It is a woman-owned business. We provide our customers with personal attention from the owners and tailor our services to meet the specific needs of the customer and the particular outdoor space. You get all the services of a large landscape company with the personal attention of a small company. Sonoran Oasis Landscaping specializes in native desert xeriscape landscapes.
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What is your company best known for?
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Our company is best known for understanding how to work with desert landscapes and irrigation systems. We can help our customers from the design to the installation to the maintenance of their landscape. The owners are directly involved with each customer and their outdoor space.
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What separates your company from the competition?
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Personalized Service: Sonoran Oasis Landscaping provides a more personalized experience. We have fewer clients, allowing us to give more attention to each project and tailor our services to individual needs.
Flexibility and Adaptability: We can be more adaptable and flexible. We are willing to accommodate specific requests or adjust schedules to meet your needs.
Direct Communication: Open communication. Clients can interact directly with our owner, leading to a more intimate and responsive relationship.
Local Expertise and Community Focus: We have a deep understanding of the local environment, plant species that thrive in our desert environment.
Team Cohesion and Consistency: Our employees work closely together, and have a strong sense of teamwork and shared goals. This results in consistent quality of work and a unified approach to customer satisfaction.
Even as a small company, our principle owners have over 40 years combined experience. We take pride in offering services that you can generally only get with a large company such as our certified weed control services and certified arborist services.
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Does your company offer a warranty or guarantee?
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Yes, Sonoran Oasis Landscaping guarantees plant material and irrigation work.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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Customers frequently ask:
Do you provide free estimates? Yes
Can you provide me with a landscape design? Yes, we can provide a design for a planting or landscape project
Do you perform rock work? Yes
Can I pay with my credit card? Yes
What is your time frame for starting a job? It depends on the size of the job and what it entails.
Are you licensed and insured? Yes
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Does your company offer discounts to senior citizens or veterans?
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Yes
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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We completed a full backyard installation including irrigation system, plants, trees, brickwork and rock work. Provided a landscape design. The customer wanted some changes after the design was completed. We made two additional changes. Plant choices were discussed with the customer because some of the plants they wanted do not do well in our desert heat. We offered other options that gave the same look as the ones originally requested but that could handle the Arizona heat in the summer. The customer came back after the installation with questions about how to take care of the new plants. We provided assistance and answered their questions.
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Is your company a member of any associations?
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We are members of the International Society of Arboriculture and the Arizona Community Tree Council.
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Tell us a little about your company.
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Sonoran Oasis Landscaping was started in 2005 by owner Deborah Munoz-Chacon. It's Deborah's love of desert lanscapes and wanting to find a better way to use native desert plants and water saving practices that inspired her to start Sonoran Oasis Landscaping. She runs the business with her son Robert and her daughter-in-law Erica who are also owners. Robert is the field supervisor for the business and Erica is the office manager.
Deborah and Sonoran Oasis Landscaping have won several awards. And, Deborah gives back to the community and industry with her volunteer and committee work.
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Has your company received any awards?
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DEBORAH MUNOZ-CHACON
WINNER OF THE SMALL BUSINESS ADMINISTRATION MINORITY ENTERPRISE DEVELOPMENT
SERVICE FIRM AWARD
SONORAN OASIS LANDSCAPING
WINNER OF THE ARIZONA LANDSCAPE CONTRACTORS’ ASSOCIATION
COMMERCIAL MAINTENANCE $75,000 TO $150,000
DEBORAH MUNOZ-CHACON
FINALIST
ENTERPRISING WOMEN MAGAZINE
NATIONAL ENTERPRISING WOMEN OF THE YEAR AWARD
SONORAN OASIS LANDSCAPING
WINNER
ARIZONA SMALL BUSINESS ASSOCIATION
SASIE AWARDS – ENVIRONMENTAL AWARENESS
DEBORAH MUNOZ-CHACON AND SONORAN OASIS LANDSCAPING
TOTAL LANDSCAPE CARE MAGAZINE
FINALIST- LANSCAPER OF THE YEAR AWARD
SONORAN OASIS LANDSCAPING
WINNER OF THE ARIZONA CONTRACTORS’ ASSOCIATION
COMMERCIAL MAINTENANCE $25,001 TO $50,000
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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Check or credit card
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