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Questions & Answers
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What advice would you give to a customer looking to hire a company like yours?
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To ensure their employees are licensed and have the proper insurance.
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What is the most common type of project or service your company provides?
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SDL Plumbing Inc. is a 24 hour full service and repair company dealing with anything sewer, water, or gas. If you have a leaking faucet, stopped up line or even a slab leak give us a call!
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In what ways is your company environmentally friendly?
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SDL Plumbing Inc. can install new water saving toilets, faucets, and shower heads to help ease the demand for water on our environment.
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What would you like your customers to know about your company?
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SDL Plumbing Inc. has been servicing the entire Dallas/Ft Worth metroplex since 2007, currently running 11 service trucks.
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What separates your company from the competition?
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We currently have new dispatching software that will send you a text message when we are on the way. Inside the text message there will be a link that will transfer you to a map and you can track us via GPS all the way to the job. Taking out the wonders of when will my tech be here? This technology will also give you the opportunity to leave a review that goes straight to upper management.
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Does your company offer a warranty or guarantee?
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SDL Plumbing Inc. will warranty all parts and labor for a period of 1 year after the date of installation. ***If installing a customer supplied part only the labor will be covered under the warranty.***
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What questions do customers most frequently ask you? What is your answer?
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How can I control roots in my pipes?!?!?
If roots have entered your pipes, a SDL technician can remove the roots by using powerful cutting blades. Your technician will recommend the application of RootX to retard future root growth. RootX will kill only the roots in the pipes and will not affect the rest of your tree's root system. RootX is available only from your service technician.
How do roots grow?
Tree and shrub roots require oxygen and water to grow. Their growth rate is variable and is affected by the soil depth, water supply, aeration, mineral supply and temperature.
Root systems are made up of large, permanent roots for support and stabilization, and many small, temporary feeder root and root hairs. These small roots are the primary water and nutrient absorbers. Most roots can be found in the top 6 to 18 inches of soil, where water, nutrients and oxygen are found.
Roots generally extend up to two or three times the height of the tree, but can extend as far as seven times the height of the tree. Large, mature trees may have thousands of feet of root system searching for nutrients. Roots will be less extensive in clay soils than in sandy or well-drained soils.
Is there a point when de-rooting the drain line will no longer work?
Yes. The reason you have to de-root drain lines is because the roots have entered the pipes through holes in the joints. Each time you cut off the roots on the inside of the pipe, the root in the joint remains. Every year that root gets bigger, and bigger and as it does, it puts pressure on the inside of the joint. Just the way roots growing inside a rock on the mountain side eventually break the rock, the roots in the joints eventually break the pipe and the dirt from the outside begins the flow into the pipe. It's an important step to have your drain line camera inspected. Once you see the condition of the inside of the pipe and the amount of roots in your drain or sewer line, you can begin to plan for that day when you will h
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How We Charge For Our Services
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Drain Line or Pipe - Video Inspection
- $90.00 per hour (plus materials)
- $249.00 fixed fee for video inspection
Most of our services are flat rate services. There are certian instances where we work off of time and material depending on the job. With flat rate pricing there are no surprises at the end of the job that you were not expecting, you know what your paying up front.
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Faucets, Fixtures and Pipes - Repair or Replace
- $146.00 to $416.00 fixed fee - flat rate
There is a range of prices depending on the type of faucet, finish, features etc.
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Pipes and Drains - Clean
- $132.00 to $369.00 fixed fee (unclog sink/tub/shower)
We have fixed rate pricing for most stoppages. Pricing is dependent on the methods used to clear the line. Anything from a plunger to a hydro jet.
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Water Main - Install, Replace or Repair
- $77.00 to $116.00 per linear foot
Prices are dependant on the length and depth of the ditch where the water line is to be replaced.
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