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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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I would always advise that they get competitive quotes as that is the best way to make sure that you are getting the best deal. The best deal does not always mean the most budget friendly, always look at track record, service after the sale and most importantly dedicated representative from the company that will work for you.
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Q:
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What is the most common type of project or service your company provides?
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A:
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The most common service we provide is sales and servicing of multi-function devices and implementation of IT network security, monitoring and backup services.
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Q:
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In what ways is your company environmentally friendly?
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A:
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We strive to be environmentally friendly by finding solutions for companies that have wasteful printing practices that help reduce their prints while also saving them money along the way. We also offer a program through one of our manufacturers that they can get a box to fill up with used toner cartridges from any machines they have not just specifically from us, the box is free and comes with a shipping return label to send it back.
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Q:
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What would you like your customers to know about your company?
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A:
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I like my customers to know that we are a local company celebrating 80 years! I also like them to know that we strive for excellence in everything we do for our customers.
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Q:
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What is your company best known for?
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A:
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Our company is best known for our amazing service technicians that get our customers up and running fast, while striving to always make customers happy with SolutionOne.
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Q:
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What separates your company from the competition?
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A:
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What separates SolutionOne from our competition is how we do business with our customers, we always have our customers best interest in mind rather than our own. You can say that we treat our customers like family because we never want them to feel like just another customer.
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