|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
Always make sure the company you use is a licensed contractor that is insured and bonded you can check the status of a contractor at the California state contractors board website. Be careful of quotes over the phone for jobs like water heaters and other higher dollar items these projects should be looked at before an accurate and fair cost can be given to avoid a cost change once the project has started.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Water line, valves repair or replacements, toilet replacements , faucet and shower valve repairs, water heater replacements
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
We have 40 years experience and treat the customer and their home like it is our own.
" Your Complete Satifaction is Our Future "
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
Quick response, friendly service and quality work.
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
We live in the area we service , we are family owned and operated with 40 years of experience .
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
Our standard warranty for plumbing repairs and replacement on most items is 1 year parts and labor. Complete details of our warranty and limitations is printed on the back of your invoice.
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
What is the cost and what is your warranty . Please see the warranty question listed on this page , cost varies depending on the job
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
We offer discounts to military, seniors, police and fire department
|
|