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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Ask About Warranty & Workmanship:
Reputable professionals stand by their work. I personally offer a 5-year written warranty because I believe in doing it right the first time — no shortcuts, no patch jobs.
Very important to make sure what you're having estimated is the actual work being done, never change your mind during a project since it may end up costing more than what you have budgeted.
Always Get a Written Estimate:
A clear, written estimate protects both you and the contractor. It sets expectations and ensures everyone is on the same page.
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What is the most common type of project or service your company provides?
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A:
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The most common type of project I provide is custom deck construction and outdoor carpentry. Whether it’s designing a new deck from scratch, upgrading an old one, or adding features like built-in seating or railings, outdoor living spaces are where I do a lot of my work.
I also regularly handle all types of carpentry, framing, custom cabinetry, door & window installations, and structural repairs. No matter the project, I approach each one with the same attention to detail and commitment to quality — backed by over 40 years of hands-on experience and a 5-year warranty.
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In what ways is your company environmentally friendly?
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A:
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My company takes a practical, responsible approach to environmentally friendly carpentry. I minimize waste by planning precise cuts and repurposing usable materials whenever possible. I also offer clients the option to use sustainably sourced lumber, low-VOC finishes, and durable materials that reduce long-term replacement and landfill waste.
When removing old decks or structures, I recycle or donate salvageable wood and hardware instead of sending everything to the dump. On-site, I keep a clean, organized work area to prevent unnecessary debris and protect surrounding landscaping.
While carpentry is a hands-on trade, I believe craftsmanship and conservation can go hand in hand — and I’m always happy to discuss greener options with clients during the planning phase.
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What would you like your customers to know about your company?
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What I’d like customers to know about my company is simple: I take pride in doing the job right. With over 40 years of hands-on carpentry experience, I bring old-school craftsmanship, honesty, and attention to detail to every project — whether it’s a small repair or a custom deck.
I stand behind everything I build with a 5-year written warranty, and I treat every home with the same care and respect I’d give my own. I don’t cut corners. I don’t rush through jobs. I take the time to understand your needs, offer fair pricing, and deliver results you’ll be proud of.
I built this business on word-of-mouth and repeat clients, and that only happens when people are truly satisfied with the work and the experience. If you’re looking for quality, reliability, and a contractor who shows up and stands by their word, I’d be honored to earn your trust.
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Q:
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What is your company best known for?
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My company is best known for high-quality custom carpentry and perfect workmanship, backed by over 40 years of experience and a 5-year written warranty. Whether it’s building a custom deck, a new house, installing detailed trim, or handling complex repairs, clients trust me for precision, honesty, and craftsmanship that stands the test of time.
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Q:
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What separates your company from the competition?
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What separates my company from the competition is simple: unmatched experience, craftsmanship, and integrity. With over 40 years in the trade, I bring a level of skill and attention to detail that you just don’t find everywhere. I don’t rush jobs or rely on shortcuts — I build it right, the first time, and back it with a 5-year written warranty.
Clients choose me because I show up on time, communicate clearly, and treat every project like it’s for my own home. I’m proud to say that most of my business comes from referrals and repeat customers — a true sign of trust and satisfaction.
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Q:
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Does your company offer a warranty or guarantee?
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We offer a 5-year warranty on all projects in writing
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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? Q: How much will my project cost?
A: Every job is unique, so I provide free, detailed estimates based on your specific needs and materials. I believe in fair, transparent pricing with no hidden fees.
? Q: How long will the project take?
A: Timelines vary by scope, but I always give a realistic schedule and stick to it. I don't overbook, so once your job starts, my focus is 100% on getting it done right.
? Q: Do you offer a warranty?
A: Yes — all of my work is backed by a 5-year written warranty, because I stand behind my craftsmanship and use quality materials meant to last.
? Q: Are you licensed and insured?
A: Yes, I’m fully licensed and insured for your peace of mind and mine.
? Q: Can you help with the design or layout?
A: Definitely. I’ve designed countless custom projects and am happy to bring creative ideas that fit your space, style, and budget.
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Does your company offer discounts to senior citizens or veterans?
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Yes, we've always given a 10% discount to Seniors and Veterans
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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Project Spotlight: Custom Multi-Level Deck Installation
We recently completed a custom-built, multi-level cedar deck for a homeowner who wanted to transform their backyard into a usable and elegant outdoor living space. The property had a significant slope and limited access, which posed logistical and design challenges right from the start.
Challenges:
Uneven terrain required precise planning and multi-level framing
Limited equipment access meant all materials had to be hand-carried
The client wanted a seamless look with hidden fasteners and integrated lighting
Our Solution:
We designed a three-tiered deck with separate zones for dining, lounging, and grilling — each connected by wide steps and custom railing. We used rot-resistant cedar, stainless steel hardware, and concealed fasteners for a clean, high-end finish. For safety and ambiance, we installed low-voltage LED lighting in the steps and rail posts.
To solve the access issue, we staged materials in phases and used compact tools to minimize disruption to the landscaping. Everything was pre-measured and pre-cut on site to maximize efficiency.
Cost & Timeline:
Total cost: Approximately $32,000, including design, materials, lighting, and labor
Completed in 3.5 weeks, on time and on budget
The result is a stunning, functional outdoor space that the client now uses daily — and it's backed by our 5-year workmanship warranty.
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Is your company a member of any associations?
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No
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Tell us a little about your company.
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A:
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We’re a locally owned carpentry company with over 40 years of hands-on experience, specializing in custom decks, trim work, framing, home repairs and renovations, and more. We’re known for our perfect workmanship, honest service, and a 5-year written warranty on every project. From creative designs to lasting construction, we take pride in doing the job right — on time, on budget, and built to last.
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Q:
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Has your company received any awards?
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While we haven’t pursued formal awards, our biggest recognition comes from our customers. We've earned consistent praise through word-of-mouth referrals, repeat clients, and 5-star reviews — which we consider the highest honor in our trade. Our commitment to quality, honesty, and craftsmanship has kept us in business for over 40 years, and that’s something we’re proud of every day.
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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We accept all forms of payments.
Financing to qualified customers
Credit Cards
Cash
Checks
Money Orders and wire transfers
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How We Charge For Our Services
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Deck or Porch - Repair
- $55.00 to $75.00 per hour (plus materials)
It's not only the labor built into the hourly rate, but also the tools, equipment, mobilization of tools and materials, experience to know how to fix it and what's needed for the job, every job is different, every location is different, so we price each job out accordingly.
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