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A Step Above Flooring & Installation INC.  

9634 Inter Ocean Dr. - Cincinnati, OH 45246
www.astepabovefloors.com
We are a Cincinnati based all-inclusive flooring company with over 30 years professional experience in the flooring industry. We offer top of the line products for carpet, hardwood, tile, vinyl, laminate or custom area rugs. Our craftsmanship and service delivery have warranted exceptional flooring reviews from our customer base, which continue to overflow into new referrals on a daily basis.

Martin Dickhaus - 513-889-3915  

Owner

Services
Carpet - Install
Carpet - Repair, Refasten, or Stretch
Flooring - Equipment, Suppliers, Manufacturers
Laminate Wood or Stone Floor - Install
Laminate Wood or Stone Floor - Repair
and more...

Licenses
Certified Sand And Finish Professional, Certified Installation Professional, Through The NWFA

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Questions & Answers
Q: What advice would you give to a customer looking to hire a company like yours?
A: We are not a big-box store and we are not a chain-wide company. We specialize in flooring and we will educate our customers on the products they purchase for their homes. Educating customers is what sets us apart and we feel that this is the most crucial piece that is missed with many companies that are trying to sell any product to their customers.

Project Gallery  
Marty Dickhaus - Owner

What sets A Step Above Flooring apart from other flooring companies is simple - other flooring companies have simply lost focus on the value of the customer. We have not. Many area big box stores offer bargain prices for their products; however, the quality of their installation is substandard. Other Cincinnati area flooring company dinosaurs have fancy showrooms, but only offer over-the-top pricing. A Step Above Flooring’s main focus is to provide you the outstanding service you deserve, while going a step beyond with affordable pricing matched with extraordinary quality. Our commitment is to amaze you with an overall flooring experience to talk about for years to come. We offer exceptional pricing for both commercial and residential building. Whether it is carpet, hardwood, tile, vinyl, laminate or custom area rugs, we guarantee to provide the highest quality, individualized service for your flooring experience.
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Testimonials
This company saved our floor!! Someone from A Step Above came out the day I called in tears and said he would be able help. We had had another company install and finish the floors and were not pleased. A Step Above Flooring took out a lot of poorly installed floorboard and re-sanded 800 sq.ft to a beautiful finish and then applied the Rubio Monocoat oil. Our floors look amazing. They sanded for two full days with dustless sander. We still have the a few minor places that are eye sores but we would have to rip out a lot of floor and we have exceeded our floor budget with the first company. Always choose the pros first! John and Rick Sr and Rick Jr know their craft.
We had a leaking refrigerator which pooled under our kitchen closet and floor and buckled some of our wood floor. They removed the old flooring and replaced it with an amazing hand finished floor. We were looking to get a pre-finished floor but couldn't find what we wanted. They ordered, installed and finished the floor and it is amazing. The entire staff was professional and went out of their way to make sure the floor was perfect. Their craftsmen were beyond hard working and I felt very confident throughout that it would be done right and it was. I had to stay out of the house for a few days and when I walked in I said "wow" as soon as I saw it.
Fantastic experience. Originally referred, then vetted via Angie's list. I interacted primarily with John and Rick, both were exceptional. My wife interacted with Marty, same experience. We needed work on short time frames with lots of quotes and changing options. John and Denise got it all done. Great experience. We just moved to Cincinnati, this will be our floor company.
They added two rooms of hardwood to the existing flooring. They inter-leafed the existing flooring into the the new and did a wondeful job. They then refinished all the flooring. It looks great and they did an excellent job. Intend to use them again for some more hardwood flooring and some carpet work. Again, they did an excellent job
Marty and the Crew at A Step Above Flooring were recommended to me from my realtor after I bought my house and discovered that I needed new carpet. I met with Marty and Denise in their showroom to pick out samples. They didn't have exactly what I was looking for in the showroom, but worked diligently to meet my needs. They were able to find EXACTLY what I wanted and at a price I was comfortable paying. The install crew showed up on time and did a great job with removal of the old carpet and installing the new. I could not have been happier with the service I received all the way from the owner (Marty) to the girls in the showroom and the installers. Very professional and provided a positive experience for my first time buying flooring. I will definitly use them again when I have any other flooring needs
I had carpet replaced in my entire house. The entire process was a great experience from the estimate, to the timely scheduling and the installation. Everything was top notch. I love the carpet. They also were very accommodating in moving my furniture as I could not do it myself. Left the place clean when they were done.
A Step Above once again exceeded our expectations! Our new office was opening and we had a tight time-table for the remodel and A Step Above stepped up to the challenge. Not only did they do a beautiful job installing carpet and laying tile in the baths, but artfully worked around the other trades (electricians, plumbers, drywallers, painters, etc) to met our deadline. We have no reservations recommending A Step Above for any job...big or small, residential or commercial...they are simply the best!
I have now used A Step Above for installation of carpet and wood floors in my home. Their expertise, professionalism, installation and communication is second to none. I would highly recommend them for any and all flooring needs.
Amazingly well! We had a previous contractor who had attempted to install the flooring but ran out of materials and did a terrible job at best. The team from Step Above truly take their craft personally and make sure they provide true quality not just in their workmanship but also the products they carry (and do not carry). Highly recommend and will definitely use them again, true lifesavers!
This company saved our floor!! Someone from A Step Above came out the day I called in tears and said he would be able help. We had had another company install and finish the floors and were not pleased. A Step Above Flooring took out a lot of poorly installed floorboard and re-sanded 800 sq.ft to a beautiful finish and then applied the Rubio Monocoat oil. Our floors look amazing. They sanded for two full days with dustless sander. We still have the a few minor places that are eye sores but we would have to rip out a lot of floor and we have exceeded our floor budget with the first company. Always choose the pros first! John and Rick Sr and Rick Jr know their craft.
A Step Above sanded and refinished our white oak hardwood floors (kitchen, dining, living, hallways, bathroom). It was about 1027 sq ft of space. They replaced all the shoe strips and installed wood flush mount heat vents. They also moved the larger pieces of furniture and had the toilet reset by a plumber. The floors are absolutely beautiful and their work exceeded our expectations. I do not have a single complaint. The job took 5 days. The two gentlemen doing the work did an outstanding job. When my worrying got the best of me (is the stain color right, etc), they were kind and patient with me. I would most certainly recommend this company.
* All information in this profile, including licensing, has been provided by A Step Above Flooring & Installation INC.. This information is not verified by ProMatcher.

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