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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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At Liberty, we care about our clients. I am available to my clients via cell at almost all times. We have several other companies we can quote as well, to provide you the best possible pricing. In looking at insurance we go over your needs and your values, we do not just provide blanket insurance without a discussion on how you would like to customize your insurance.
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Q:
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What is the most common type of project or service your company provides?
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A:
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We strive to assist with Personal Lines Insurance. We protect everything you work so hard for and who you love.
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Q:
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In what ways is your company environmentally friendly?
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A:
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We go green by reducing our carbon footprint and using less paper and we recycle.
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Q:
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What would you like your customers to know about your company?
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A:
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That as an agent, I truly look for the best possible coverage and spend time explaining it. Our claims process now has a claims valet process to make your life easier. As an agent I am almost always available by cell phone.
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Q:
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What is your company best known for?
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A:
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Besides their great Insurance and discounts, their commercials
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Q:
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What separates your company from the competition?
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A:
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As an agent I am not working in a call center, I meet with my clients as needed, scheduling time in different states as well. I also am available by phone for any questions or concerns.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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We guarantee the workmanship for claims processed through our guaranteed repair network for both Auto and Home.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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What are the correct coverages-It truly depends on the product and the client
How much Life Insurance do I need- We do an analysis to make sure we are protecting you the way you want in your budget
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes, we have a military discount and discount to seniors who take the Accident prevention course
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Q:
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Is your company a member of any associations?
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A:
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Yes we are members of many associations, too many to list
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Q:
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Tell us a little about your company.
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A:
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Liberty Mutual Group, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States. It ranks 68th on the Fortune 100 list of largest corporations in the United States based on 2017 revenue. Based in Boston, Massachusetts, it employs over 50,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety.
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Q:
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Has your company received any awards?
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A:
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Yes we have, too many to mention
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Checks, credit cards and debit cards
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