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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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DLHII has Over 20 years experience performing home inspections as well as continuing education. We are conscientious in our work and eager to please. Our comprehensive report is completed the same day, so no waiting. Our rates are competitive for our level of experience & market price. We do not offer any additional services so as not to confuse our customers. We focus on home inspections, only, for one flat price.
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Q:
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What is the most common type of project or service your company provides?
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We provide comprehensive home inspection services for residential homes, condos & townhomes. We also offer TX Dept. of Insurance VIP inspections for insurance purposes. In addition, we provide construction draw inspections for banks lending to new builds, renovations & additions.
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In what ways is your company environmentally friendly?
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We host our typed reports on-line to minimize paper used in our transactions. All appliances and lights are turned off on exiting a property to minimize energy waste.
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Q:
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What would you like your customers to know about your company?
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A:
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D&L Home Inspection, Inc. has been in business for over 20 years continually adding to our list of important items to inspect to provide customers with the most comprehensive list of concerns available. We are conscientious in our efforts to do what is necessary and what is right to assure customers are satisfied & perceive value from our work. Our job is that of a consumer protection advocate and we take that label seriously.
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Q:
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What is your company best known for?
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A:
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We believe our company is best know for it's comprehensive reports, noting all possible deficiencies, not to scare, but to to educate our customers in making a wise choice.
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Q:
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What separates your company from the competition?
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We are not part of the "good ole boy" system. We tend to stray from home inspection groups as it makes for a climate of second-guessing learned knowledge. We pride ourselves in projecting a corporate, professional image to our clients.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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1a: Should I buy this house? 1b: Does it pass or fail? Unfortunately, the burden is on you. We feel we have provided you with a comprehensive list of deficiencies that you need to determine whether or not you can accept. NO HOUSE IS PERFECT. WE FIND DEFICIENCIES IN NEW HOMES AS WELL. 2: When will I receive my report? Later the SAME DAY.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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A recent home inspected by us had prior foundation damage & repair. To better help the buyers understand what the situation was, we gladly reviewed the foundation report and later described what had happened. From our discussion, the buyers were better aware of what had happened and what remedy was prescribed and completed. In all, our review and discussion helped the buyer to make a decision with which they could accept for consideration.
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