|
Questions & Answers
|
|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
If you're looking to hire a bookkeeping company, make sure they’re certified, experienced with businesses like yours, and use secure, cloud-based tools like QuickBooks Online. Ask about their process, communication style, and how often you'll receive reports. Look for transparency, responsiveness, and someone you can trust with your financials. A good bookkeeper doesn’t just track numbers—they help you understand your business better and save time and money. At Jackson Akounting, we focus on accuracy, clarity, and giving business owners peace of mind.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
The most common service Jackson Akounting provides is monthly bookkeeping using QuickBooks Online, which includes categorizing transactions, reconciling accounts, generating financial reports, and keeping clients’ books clean, accurate, and tax-ready. This service helps small business owners stay organized, understand their finances, and make informed decisions without the stress of managing the numbers themselves.
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
At Jackson Akounting, we prioritize environmentally friendly practices by operating as a fully digital and paperless business. We use secure cloud-based accounting software like QuickBooks Online, which reduces the need for printed reports, receipts, and forms. All communication, document sharing, and invoicing are done electronically, helping to minimize waste and our carbon footprint. By working remotely and embracing digital tools, we also cut down on commuting and energy use, contributing to a more sustainable way of doing business.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
At Jackson Akounting, we want our customers to know that we're more than just bookkeepers—we're trusted partners in your business success. We specialize in accurate, reliable, and tax-ready bookkeeping using QuickBooks Online, and we’re committed to helping small business owners gain clarity and confidence in their finances. With personalized service, transparent pricing, and a fully digital, eco-friendly approach, we make managing your books simple, stress-free, and efficient.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
Jackson Akounting is best known for providing reliable, accurate, and personalized bookkeeping services that help small business owners stay organized and financially informed. Clients appreciate our expertise in QuickBooks Online, clear communication, and our commitment to making bookkeeping simple, stress-free, and tailored to each business's unique needs.
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
What sets Jackson Akounting apart from the competition is our personalized approach, attention to detail, and commitment to helping clients truly understand their finances—not just manage them. We combine certified expertise in QuickBooks Online with clear communication, fast response times, and a fully digital, eco-friendly workflow. Our clients aren’t just numbers—they’re business owners we partner with to support growth, clarity, and peace of mind. We are also a Level 1 and Level 2 Certified Bookkeeper, and Payroll certified with QuickBooks. As well as proficient with Microsoft Word, Microsoft Excel and PowerPoint. And certified in data analytics from UMGC
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
Yes through your QuickBooks subscription. But we also carry business insurance.
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
One of the most frequently asked questions we get at Jackson Akounting is: “How often will my books be updated and how involved do I need to be?”
Our answer: We update your books on a regular schedule—usually weekly or monthly, depending on your needs—and send you easy-to-read financial reports so you always know where your business stands. We handle all the details, but we’ll reach out if we need clarification on specific transactions. Our goal is to make the process hands-off for you while keeping you informed and in control.
|
|
|
Q:
|
What forms of payment do you accept? (cash, check, credit cards, etc.)
|
|
A:
|
All forms of payments.
|
|
|
|
|