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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Make sure the company has experience, is registered as a professional engineer, and has a good reputation as a structural engineer.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Design of new structures. Review of residential structural problems.
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Q:
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What would you like your customers to know about your company?
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A:
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Goddard is primarily interested in safety and engineering excellence in its work.
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Q:
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What is your company best known for?
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A:
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Goddard is best known for its integrity and thoroughness.
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Q:
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What separates your company from the competition?
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A:
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Goddard's fees are highly competitive due to its low overhead costs.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Warranties or guarantees are not typically offered by engineers. Projects are designed for the life of the structure.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Cost is the most frequently question that customers ask. The most common answer is that well defined projects are based on a lump sum fee which is quoted in a proposal. Less well defined projects are based on an hourly fee.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes.
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Q:
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Is your company a member of any associations?
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A:
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Yes. Mr. Goddard is a member of the American Society of Civil Engineers, which includes the Structural Engineering Institute.
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