|
Questions & Answers
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
The most common service that we provide is Foundation Repair, as foundation movement and settlement is very common and always occurs in the Central Texas area. Central Texas has a specific type of soil known as Expansion Soil that is found beneath homes and buildings. This type of soil swells in the rainy seasons, and contracts and dries out during the warmer months. This causes foundations to move, shift and become unlevel, leading to the need for Foundation Repair.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
FiveStar Foundation & Construction has more than two generations of combined experience in every service that we provide. Not only will we provide you with quality work, but our professionals will thoroughly educate each and every customer on the matter at hand. You will be given accurate and honest information on what may be causing any issues you're experiencing; you will learn the details of the process to be taken to complete your project, step by step. Once your project is complete, you will be provided with detailed maintenance education so that you can properly care for your foundation or other finished projects. We pride ourselves on our honesty and transparency. We promise to always provide honesty, reliability, and FiveStar customer service to every single customer, every single time. Our goals will always include making certain that every customer is satisfied with our workmanship and customer service. It makes us happy to see our customers happy!
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
We provide warranties on each and every service that we offer, including but not limited to, Lifetime Transferable Warranties for slab foundation repair.
|
|
|
Q:
|
What forms of payment do you accept? (cash, check, credit cards, etc.)
|
|
A:
|
We accept payments in the form of check, cash, money order/cashier's check, credit cards, debit cards, and even electronic ACH transfers.
|
|
|
|
|