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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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I believe business need IT solutions & services that will help them grow & get the most out of IT. With the right team of IT experts we put our customers needs first.
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Q:
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What is the most common type of project or service your company provides?
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A:
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We focus on IT solutions & managed services. Our main focus is on high level/low cost technology and outstanding customer service.
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Q:
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In what ways is your company environmentally friendly?
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A:
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We partner with green technology cloud companies & data centers. These data centers utilize optimal HVAC recirculation techniques and solar power.
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Q:
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What would you like your customers to know about your company?
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A:
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Our business is veteran owned and operated. We are certified by the VA as an SDVOSB. All of our technicians are local.
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Q:
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What is your company best known for?
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A:
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Solving IT problems and empowering our end users.
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Q:
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What separates your company from the competition?
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A:
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Our company is trusted and ahead of the game when it comes to responding to our customer needs. We are aware of the changing economic landscape that pertains to COVID-19. Many of our customers have moved to remote workplace. And we offer virtual and remote IT solutions to keep businesses running from anywhere.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Yes our hardware is covered by 3 YR warranty. And we guarantee all of our services and solutions.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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Yes, we offer discounts to senior citizens, veterans and small businesses.
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Q:
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Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
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A:
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We developed a virtual desktop and apps solutions for a client of Apple in Cupertino, CA. One of our largest projects to date.
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Q:
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Tell us a little about your company.
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A:
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Expedite IO was founded by Adam Carrasco. A U.S. Navy veteran. Who has worked for companies such as Space X, VICE Media, ITT Exelis, Remote Control Productions & Federal Government agencies like Environmental Protection Agency, Department of Homeland Security, U.S. Navy, U.S. Mint & the U.S. FAA as an IT Specialist.
Our company employs best-in-class IT support engineers that reside throughout New Jersey & Philadelphia. We invest in our engineers which results in a talented team of engineers with very little turnover and, for our clients, provides consistent, uninterrupted IT support.
We're a high tech company with old-fashioned values. And we still believe it's all about building strong, mutually beneficial relationships.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash, check and credit.
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