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Questions & Answers
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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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Be upfront with budgets, expectations, payables, reason you are seeking a change, and any problems so solutions may be presented. It's either a good fit or it's not - and that's alright - being upfront saves time and also may serve as an educational dialogue for both parties. Do your due diligence and receive at least 3 quotes. Pay attention to - do they answer the phone or respond timely? Are they at the professional level that I am accustomed to dealing with? Do they operate with integrity? Does the person you're speaking with seem sincere and passionate about the solutions they provide, or are they doing a sales pitch? Do they know their numbers and knowledgeable about their industry to safeguard against bidding so low they cannot perform the job? Lastly, ask them how or why a recent relationship with a client didn't work, and how was that communication bridge left, and what will they do different in the future?
Ask questions. You should, as the perspective client, be talking 70-80% of the time. Your decision should be made 90-95% based on website presentation, reputation, apparent professionalism and/or deliverables, and the timeliness in communication. If the company person is rambling or over selling, ask why. If they seem to over promise ask for a detailed and proactive plan. Finally, do you feel they value you as a long term relationship, or a one time service and collect money sale. You should be looking for relationship potential right there with price and deliverables.
About us -- we don't sell snow removal. We deliver unparalleled customer service and offer solutions to our clients problems. We value relationships, and without our clients we cease to exist. People are our number one resource, not big equipment or giant staging yards or a massive fleet. Find out if we'd be a good fit -- www.northcoastenviro.com or text us anytime 267.422.2586 or call 855.623.4669
--
Dale Tucholski | CEO
The North Coast Environmental Group, Inc.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Snow removal
Snow Plowing
De-icing
Salting Applications
Commercial Snow Removal
Residential SNow Removal
Landscape Services
lawn care
Container Gardening
Flowers
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Q:
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What is your company best known for?
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A:
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Passionate and professional employees, customer service, handling small difficult projects when no one else will, education of clients, if things go wrong; making things right asap and taking ownership and accountability for all locations.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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All
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How We Charge For Our Services
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Artificial Grass or Turf - Install
- $32.00 to $68.00 per hour (plus materials)
- $1.25 to $1.75 per square foot (mid-grade lawn turf)
square footage and hours.
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Landscape - Install or Plant
- $45.00 to $145.00 per hour (per person) plus materials
not to exceed quote
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Landscape Architects - Commercial
- $125.00 to $295.00 per hour (plus material cost)
- $2,500.00 to $5,000.00 fixed fee - flat rate
quote basis
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Lawn - Fertilize or Treat
- $65.00 to $145.00 per application (1 acre)
- $25.00 to $30.00 per application (1/4 acre)
- $35.00 to $45.00 per application (1/2 acre)
square foot based
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Lawn - Mow or Maintain
- $65.00 to $125.00 per visit (1 acre)
- $32.00 to $45.00 per visit (1/4 acre)
- $45.00 to $65.00 per visit (1/2 acre)
square foot based
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Outdoor Lighting - Design & Install
- $115.00 to $125.00 per hour (plus materials)
hourly plus materials
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Snow - Blowing
- $45.00 to $55.00 per hour
- $32.00 to $150.00 per visit for a typical driveway and sidewalk
hourly based
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Snow - Plow or Remove
- $32.00 to $65.00 per hour (residential)
- $65.00 to $175.00 per hour (commercial parking lots)
- $65.00 to $85.00 per hour (roadway plowing)
- $25.00 to $115.00 per visit for a typical driveway and sidewalk
square footage based
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