|
Questions & Answers
|
|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
Look for a company with extensive experience in the specific services you require. Assess their track record and inquire about past projects similar to yours. A company with a proven history of successfully completing projects demonstrates reliability and proficiency.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Coupled with over 120 years of combined expertise, our team is committed to delivering top-notch services in brick, block, stone repair, masonry repair, chimney repair, concrete overlay, grinder pump connections, and wall repair.
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
We minimize waste by recycling materials whenever possible and responsibly disposing of any waste generated during our operations. Whenever possible, we source environmentally friendly materials that are renewable, recyclable, or made from sustainable sources. This includes exploring options such as recycled concrete or natural stone.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
We want our customers to know that we prioritize their satisfaction and the quality of our work above all else. With over 120 of industry experience, we bring expertise and dedication to every project, ensuring exceptional results. Our commitment to professionalism, reliability, and customer service sets us apart, and we continuously strive to exceed expectations.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
Tuckpointing, Masonry Repair, Chimney Repair, Grinder Pump Connections, and Concrete Overlay.
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
What sets our company apart from the competition is our unwavering commitment to excellence, backed by a proven track record of delivering superior results. Our team comprises highly skilled professionals with extensive experience in the industry, ensuring that every project is completed to the highest standards of quality and craftsmanship. We prioritize customer satisfaction above all else, offering personalized service, transparent communication, and attention to detail throughout the entire process.
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
Yes, our company proudly offers a warranty or guarantee on our services. We stand behind the quality of our workmanship and materials, ensuring that our customers receive peace of mind and satisfaction long after the project is completed. Our warranty or guarantee coverage may vary depending on the type of service provided, but rest assured, we are committed to addressing any issues that may arise and ensuring your complete satisfaction with our work.
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
1. What services do you offer?
We offer a wide range of services including brick, block, and stone repair, masonry repair, chimney repair, concrete overlay, grinder pump connections, and wall repair.
2. How long have you been in business?
We have been in business for over 40 years, bringing extensive experience and expertise to every project.
3. Do you provide warranties or guarantees on your work?
Yes, we offer warranties or guarantees on our services to ensure customer satisfaction and peace of mind.
4. Can you provide references or examples of past projects?
Absolutely, we can provide references and showcase examples of our past work to demonstrate the quality of our craftsmanship and customer satisfaction.
5.How do you handle unexpected issues or changes during the project?
We maintain open communication with our customers and address any unexpected issues or changes promptly and professionally to ensure a smooth project experience.
6. What is the timeline for completing the project?
The timeline for each project may vary depending on the scope and complexity, but we strive to provide accurate estimates and complete the work efficiently without compromising quality.
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
Please feel free to inquire about our discount options when discussing your project with us.
|
|
|
Q:
|
Tell us a little about your company.
|
|
A:
|
Our team of skilled professionals is dedicated to delivering high-quality results on every project, from brick, block, and stone repair to chimney repair, concrete overlay, tuckpointing, grinder pump connections, and more. With 120 of industry experience, we have built a reputation for excellence, reliability, and superior craftsmanship. We take pride in our commitment to customer satisfaction, integrity, and professionalism. At Construction Services & Repairs we strive to exceed expectations and build lasting relationships with our clients.
|
|
|
Q:
|
What forms of payment do you accept? (cash, check, credit cards, etc.)
|
|
A:
|
Cash, Check, Credit Card
|
|
|
|
|