|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
We offer an online instant roof cost estimator on our website. It is free, takes less than 3 minutes and is totally Covid safe. Contactless pre-construction appointments and installations are protocol for the safety of all.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Roofing repairs and replacements for residential properties are what we do most often.
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
We have been pushing for asphalt shingle recycling here in Austin for half a decade and will continue to push until we are using our old roofs in our new roads.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
We donate free roofs to community members and to the Community First! Village for the formerly homeless. Every company should give what it can, we do roofs.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
World Class Customer Service and our hand written thank you letters :).
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
All of our sales people are W-2 employees which entitles them to paid time off & holidays, group insurance options, workman's compensation insurance coverage & other company benefits (uniform, truck, phone, gas). This allows us to create a happy work culture that flows out to our clients.
“World Class Customer Service Experiences Start with a Work Culture that Cares for Its Team.”
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
5 Year Labor Warranty on Shingles
5 Year Labor Warranty on Metal
50 Year Material Warranty on Shingle
20 Year Material Warranty on Metal
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
How much is this gonna cost? :)
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
We have free roof programs, call us today about them please!
|
|