|
Q:
|
What advice would you give to a customer looking to hire a company like yours?
|
|
A:
|
Courteous, dependable and fast. Will take the time to answer any questions and explain the process of the project.
|
|
|
Q:
|
What is the most common type of project or service your company provides?
|
|
A:
|
Install/repair pipes, faucets and water heaters.
|
|
|
Q:
|
In what ways is your company environmentally friendly?
|
|
A:
|
We offer eco-friendly toilets, faucets.
|
|
|
Q:
|
What would you like your customers to know about your company?
|
|
A:
|
BST Plumbing is a new business with 20+ years experience.
|
|
|
Q:
|
What is your company best known for?
|
|
A:
|
Being Professional and courteous.
|
|
|
Q:
|
What separates your company from the competition?
|
|
A:
|
The ability to be able to have one on one time to answer and explain any questions the customer may have.
|
|
|
Q:
|
Does your company offer a warranty or guarantee?
|
|
A:
|
Yes
|
|
|
Q:
|
What questions do customers most frequently ask you? What is your answer?
|
|
A:
|
How much do you charge? We would need to come out and examine the problem to give an estimate.
|
|
|
Q:
|
Does your company offer discounts to senior citizens or veterans?
|
|
A:
|
Yes
|
|
|
Q:
|
Is your company a member of any associations?
|
|
A:
|
BST Plumbing is a member of the Better Business Bureau.
|
|
|
Q:
|
Tell us a little about your company.
|
|
A:
|
BST Plumbing is a small new business, but has 30+ years experience.
|
|
|
Q:
|
Has your company received any awards?
|
|
A:
|
Not yet
|
|
|
Q:
|
What forms of payment do you accept? (cash, check, credit cards, etc.)
|
|
A:
|
Cash, check, Visa, MC, Discover and Amer. Express
|
|