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Therma Shield Solar Control  

3616 E. Chattaroy Rd., #215, - Chattaroy, WA 99003
As the premier provider of high quality window film installation for Spokane and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty- three years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of flat glass window tinting experience. Don't settle for less!

Alex Draeger - 509-466-3975  

Owner

My Expertise
I'm Alex Draeger, and I am the Owner of Therma Shield Solar Control. I started tinting windows in Spokane in 1989 for Tintsulation, Inc. When the Owner retired in early 1994, I struck out on my own--founding Therma Shield in April of that year. It has been a long and rewarding journey, and I am proud to say that I have more flat glass window film installation experience than any other window tinter in the area currently installing film.

My lovely bride, Laura, started working for me in 2009 as a window prepper--working ahead of me getting windows sterile and ready for installation of the film. Apparently, she liked the business enough to marry me in 2011, thereby becoming Co-Owner. Although I sometimes question her taste in men (just kidding honey), I have no doubt about her determination to provide you the best film installation possible.

Services
Buiding Window Tinting - Install

Years Experience
28+ years of flat glass installation experience

Licenses
Washington Specialty Contractor License, and Idaho Registered Contractor Entity.

Insurance
Ohio Cas Ins Co Policy no. BLO56396613$1,000,000.00 Received by L&I 09/07/2017 Effective date 10/27/2017 Expiration date 10/27/2018

Degrees
Graduate of the Solar Gard Academy with emphasis in Solar Control Films, Safety and Security Films, and Ecolux Window Films.
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Questions & Answers
Q: What advice would you give to a customer looking to hire a company like yours?
A: 1. MAKE SURE THE COMPANY UNDER CONSIDERATION IS LICENSED, BONDED, AND INSURED: Visit the company's website and check to see that it's licensing, bonding, and insurance information is prominently displayed. It should be, and if it is not, this is obviously a huge red flag. In case of problems with your installation, lack of licensing and bonding leaves you with little legal recourse. In any case, you should check for yourself as some companies have been known to fake licensing information on their sites. 2. DIG DEEP: Now that you’re ready to talk to a window tinting company, make sure you dig deep into its capabilities. Ask questions such as: How long have they been in business? Do they offer Materials and Workmanship warranties? How much experience do their installers have? What is their Customer Service Policy? What makes them stand out from their competitors? Do they have references from previous customers? These, and any other questions you might have about them, are fair and justified - after all, it is your money. Sadly, it needs to be mentioned that certain local window film companies make performance claims for their films and/or manufacturer warranties that are just not true. The old adage is true - if a claim sounds too good to be true, it probably isn't. If in doubt check with the manufacturer. Lastly, as a general rule, if a window film salesman for a given company spends more time telling you why you shouldn't use their competitors rather than how they are different or better than their competitors, you probably don't want to do business with them... Copy and Paste this url: https://www.thermashieldspokane.com/choosing-my-installer.html to see the entire article.

Q: What is the most common type of project or service your company provides?
A: Our most common project is installing Residential and Commercial Solar Control window films to address excessive heat gain, glare, and UV fading through the windows, closely followed by installation of Daytime or 24 Hour Privacy films to enhance privacy, Interior or Exterior Decorative films to beautify your windows, and Safety or Security window films to prevent "smash and grab" burglaries at your home or business.

Q: In what ways is your company environmentally friendly?
A: Our customers are typically happy to note that all of the window films that we stock are LEED certified products, and have a documentable zero carbon footprint.

Q: What would you like your customers to know about your company?
A: We are passionate about treating you the way that we like to be treated. To us, that means treating you with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" unlimited transferable lifetime workmanship warranty, and our 100% customer satisfaction guarantee. At Therma Shield, "customer service" is much more than just a catch-phrase.

Q: What is your company best known for?
A: 1. The highest quality window film installations in the Pacific Northwest 2. Outstanding customer service 3. Providing the above items at the most reasonable price in the area-guaranteed!

Q: What separates your company from the competition?
A: Hands-down, the biggest difference is my 28+ years of flat-glass window film installation experience. Many of my competitor's installers were not even born when I began laying film on glass, and I will be personally installing your window film because I feel you should benefit from my many years of experience.

Q: Does your company offer a warranty or guarantee?
A: Absolutely! In fact, we, and also our manufacturers, offer a number of warranties and guarantees that eliminate any risk to you. We offer the following MATERIALS AND WORKMANSHIP WARRANTIES: A Limited Lifetime (residential) or 12 year (commercial) Materials Warranty from the manufacturer for Solar Gard and Panorama films, A Lifetime (residential), and up to 15 year (commercial) Materials Warranty from the manufacturer for ASWF films, dependent on the film type selected, and a 5 year materials warranty from the manufacturer on all applications for Solyx films. Solar Gard, Panorama, and AWSF films come with a 5 year Glass Breakage, 3 year Seal Failure Warranty. These warranties are limited only in that they are not transferable. Therma Shield Solar Control offers an Exclusive Unlimited Transferable Lifetime Workmanship Warranty against lifting, peeling, bubbling, or other workmanship defects on any film installed by Therma Shield. WE ALSO OFFER A LOW-PRICE GUARANTEE. Because my overhead is lower, I can usually offer my clients the most reasonable price in the area. If one of my legitimate competitors bids the same work at a lower price, just show me their bid, and I will beat their price by 5%... ...AS WELL AS A 100% SATISFACTION GUARANTEE. I will give you the benefit of my knowledge and many years of experience to help you select the window film that best meets your needs. I will do the best quality installation possible, utilizing time-tested techniques that result in a truly superior end-product, therefore Therma Shield offers a 100% customer satisfaction guarantee. If, for any reason, you are not satisfied with your window film installation, I will work with you until you are 100% satisfied.

Q: What questions do customers most frequently ask you? What is your answer?
A: There are a bunch of questions that our customers typically ask, especially those who are not familiar with window film. You would be best served to take a look at all of our FAQs here: https://www.thermashieldspokane.com/knowledge-center.html

Q: Does your company offer discounts to senior citizens or veterans?
A: We believe in giving our very best price to everyone, and back this up with our low-price guarantee.

Q: Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
A: You can see several of these projects highlighted here: https://www.thermashieldspokane.com/window-film-case-studies.html.

Q: Is your company a member of any associations?
A: We are proud members of the International Window Film Association.

Q: Tell us a little about your company.
A: As the premier provider of high quality window film installation for Spokane and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty- three years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of flat glass window tinting experience. Don't settle for less!

Q: Has your company received any awards?
A: No-I would rather spend my time resolving my customers solar issues than competing.

Q: What forms of payment do you accept? (cash, check, credit cards, etc.)
A: All of the above. We will also work with insurance companies, and, in some cases, offer financing to our customers.

How We Charge For Our Services
Buiding Window Tinting - Install
- $5.00 to $9.00 per square foot (basic solar film)
- $7.00 to $10.00 per square foot (security film)
Each installation price will vary slightly because there are many variables that affect the pricing. Factors such as window size and square footage, framing material, and height from the floor all affect the final price. Distant customers may also pay a mileage charge. Having said that, because of our low overhead, we can generally offer the most reasonable price in the area (See information on our Low-Price Guarantee, above). Call Today for your Free Phone or Email Estimate.

Testimonials  
The Sunny Side

The back side of my house is a SW exposure. Two bedrooms, kitchen and large sliding glass door. I had the sliding door film installed by the pros and then did the smaller windows myself since I enjoy DIY projects. They cut the film for me which made the job much easier. Tricks I learned: Windows must be 100% clean, be patient, lots of soapy water, the film does not dry instantly, you have time to work with it. Great service, great products. Looking fwd to saving on A/C costs next summer.



The Best job ever.

We think the house is alot cooler. it is like having a cloudy day now outside. They were VERY Professional in every aspect of the install. They started at 8:30 Am and finished at 3:38pm and did 31 window. cleanup was the best. They were the nicest people and were like having old friends in my home. I would give them 20 stars out of 10. They installed slate 10. very good.

Alex and Laura care about the quality of their work

Alex and Laura are genuine people who care about the quality of work they do. They took every precaution to ensure the interior of our home was protected as they worked, and the film on our windows looks great. The level of communication we received while selecting the type of film for our home, and during the installation, was stellar. We look forward to working with them when we're ready to have the remaining windows done.



I would use them again

They were prompt with return calls and showed up when they said they would. The product they used hasn't been on for too long but it appears to be doing the job very well. I would definitely use them again.

Great product, great people!

My husband and I are very pleased with both the product of Therma Shield and the customer service provided. We had 9 floor to ceiling windows covered plus 2 triangular windows at the top of our sunroom. Although it still gets quite warm in the room, we can at least sit there much more than we could before when it has been in the 90's. The glare is significantly reduced, which is a great improvement, as well. We were extremely pleased with the professionalism and friendliness of the Draeger team. They were so thorough and fastidious and worked with our schedule. We would definitely recommend them!



My overall experience was wonderful

My overall experience was wonderful. I received a large packet of information prior to the install that answered all of my questions. When they came to my house they were extremely friendly and very respectful. They even took the time to explain to my curious children what they were doing. I felt they had a genuine concern to ensure that I was a satisfied customer. The end result of the product is better than I thought and I have already booked them for additional windows. I would absolutely recommend their service.



Thermasheild, professional proprietors & great product!

Alex and Laura were very professional in all our interactions. We had film installed on our lake cabin windows that received hot afternoon sun. The glare created so much heat it would literally melt food left on the kitchen counter! Our first afternoon after the film was installed, we could immediately feel the difference. The countertops weren't even warm. Thank you, Alex and Laura, for an easy process and great product, we are so pleased!

Great company

Great company! From first correspondence to completion of the work, Alex was very professional and accommodating. I'm very pleased with the product and the install. A small family company that understands the value of customer service and quality workmanship.



The Greatest! Would recommend to anyone!

We couldn't be happier with the service that Alex and Laura Draeger provided. Always professional, explained the product in detail and what it would do to help us with our needs to make our home more efficient at heating and cooling year round. We have had the solar shield on our windows, throughout our entire home, for over a year and the difference it makes cannot be beat. I would recommend their service and product to anyone! One of the best investments we have made in our home in the last 20 years.



I would highly recommend Therma Shield …

I would highly recommend Therma Shield for your residential window solar control needs. Alex and Laura were very professional, from first contact through final cleanup. We were especially appreciative of the list of residential references they sent us, as well as business locations where we could actually see the different films installed before making a final decision. They accomplished the work in a timely manner and it looks fantastic! We noticed the difference in room temperature on west facing windows the first afternoon, and the increased daytime privacy is an added benefit. I would not hesitate to hire them again; in fact, will probably have them back soon!

* All information in this profile, including licensing, has been provided by Therma Shield Solar Control. This information is not verified by ProMatcher.

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