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Questions & Answers
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Q:
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What is the most common type of project or service your company provides?
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A:
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Carpet Repair, Carpet Cleaning, Carpet Stretching, Carpet Patching, Berber Carpet Repair, Carpet to Tile Transitions, Miscellaneous Carpet Repair Solutions, Carpet Seam Repairs, Commercial Carpet Repair, Flood Damaged Carpet, Slab Leak Carpet Repair, Stairs Carpet Repair, Yacht Carpet Repair
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Q:
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What would you like your customers to know about your company?
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A:
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100% Unlimited Unconditional Lifetime Labor Guarantee
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Q:
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Does your company offer a warranty or guarantee?
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A:
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Yes.
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Q:
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Is your company a member of any associations?
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A:
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We're AAA rated members of the Better Business Bureau, insured, bonded and licensed by the state of California. Lic. # 922096
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Q:
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Tell us a little about your company.
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A:
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We will leave your carpet clean and vacuumed.
• We will always be on time and if we’re going to be more than five minutes late, we’ll call you.
• To unconditionally guarantee our labor for the life of your carpet.
• We will always show up dressed clean and professionally.
• We will only employ legal US citizens.
• We will use only the finest materials.
• We will always be courteous and polite.
• We will do our best to answer our phones and if we can’t get to the phone, we’ll call you back within 12 hours.
• We will respect you, your family and your home.
• We will stay current with all the best products, systems and training available.
• We will maintain a safe work environment.
• We will always be licensed and bonded.
• We will screen our employees and contractors for drug abuse and maintain a zero tolerance for any illegal drug use.
• We will complete all work in a timely manner.
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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We accept check and all major debit / credit cards.
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