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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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I would advise them to not only communicate through email but to have a voice conversation as well. It is very important to be comfortable with the person that is going to plan your vacation. Also, via a phone conversation I can establish rapport with potential clients and identify their needs.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Custom European trips, river cruises through the many waterways of Europe, Sandals romantic getaways, 7 day or longer cruises, custom themed trips to New Zealand, overwater bungalow romantic stays in Tahiti etc...
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Q:
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In what ways is your company environmentally friendly?
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A:
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We try to limit the use of paper therefore we email documents unless the client wants a hard copy. We work with suppliers that contribute greatly to the environment whether it be that they are green or make monetary contributions.
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Q:
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What would you like your customers to know about your company?
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A:
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We are customer focused and we take your dream vacation as if it we're our own. Our response time is within 24 hours.
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Q:
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What is your company best known for?
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A:
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Creating memorable and life changing vacations.
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Q:
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What separates your company from the competition?
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A:
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Me, clients get my personalized services before during and after their trip. I am well traveled and truly passionate in what I do. My clients see this almost immediately when they hire me.
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Q:
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Does your company offer a warranty or guarantee?
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A:
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We work with many different suppliers do it depends on what is being booked. It is always recommended that clients purchase travel insurance for the unexpected.
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