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Q:
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What advice would you give to a customer looking to hire a company like yours?
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In a word, PRICE. Most local IT service companies enjoy a large mark up. In many cases, that price can be double the cost of the back office that is doing your work. Technogics Inc can provide those same services more efficiently and at a much-reduced cost. We invite you to compare our pricing to others. We think you will be pleasantly surprised by the savings.
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What is the most common type of project or service your company provides?
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Technogics Inc has a portfolio of services designed to meet your business needs. We offer Digital Marketing, Usability Design, Web Development and Mobility as a suite to support the growth and success of your company or business idea. Services can be bundled to provide a seamless design and strategy at a much lower cost to you.
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In what ways is your company environmentally friendly?
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Technogics Inc has designed its operations to cater to the US market. As such communications are done during your work hours and our staff is fluent in English. We communicate using many platforms to make the process convenient for you: GoToMeeting, Skype, WhatsApp, Messenger, toll free phone, and email.
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What would you like your customers to know about your company?
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We know that as you build your IT presence you will need to share sensitive information with our team. Because of that, we take the necessary steps to give you the security and privacy needed to make you feel comfortable with the process. Your information is only available on a need to know basis for those working on a particular segment of your project.
Also of importance are your ideas and concepts. They must remain secure as well. For that reason, we provide non-disclosure agreements to give you peace of mind from beginning to end.
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What is your company best known for?
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At Technogics Inc we work independently of other interests. You, as our customer, get 100% of our attention, and our focus is on what you need for your business. In many situations, clients are dealing with brokers who act as the middle man between the team who completes the project and the customer. That broker may have incentives and other interests that may cause him to lose objectivity and sell you something you don’t need or want. With us you will have a direct source relationship end to end where your satisfaction is paramount. We depend on satisfied customers to help our company grow.
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What separates your company from the competition?
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We know that our clients come to us with varying levels of technical knowledge. Some are more versed than others in the technology world. But what they all come to us with is an understanding of what they need to improve their business. To know those needs we work hard to document what our client’s objective is. We ask questions and make suggestions so that the outcome will be better than ever expected. Once we know what you want, we put it in writing so that you have documentation about what you are getting. We use the industry standard scope of work (SOW) process to accomplish this.
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Does your company offer a warranty or guarantee?
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Technogics Inc takes pride in our work and we are proud to stand behind what we deliver to you. We offer a three-month post production warranty on issues that fall within our scope of work for intact code. We respond quickly to any urgent inquiries and provide exceptional customer service support. We know that your satisfaction makes for a happy customer and a happy customer bring us more business.
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What questions do customers most frequently ask you? What is your answer?
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Our company has been built by our customer experience and word of mouth. Our clients love having direct access to our development team and our plain English approach to explaining what needs to be done. Technogics Inc prides itself in building long term business relationships that bring us repeat customers.
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Does your company offer discounts to senior citizens or veterans?
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Yes
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