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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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We have a 32 year history of Honest - Professional - Dependable Service. When shopping for any services where contractors will be working on your property, be sure to confirm their employees are covered by Workmens' Compensation. The company is fully licensed and insured for the type of work you are requesting AND remember "The bitterness of poor quality remains long after the sweetness of low price is forgotten."
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What is the most common type of project or service your company provides?
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We are a full service Outdoor Maintenance Provider. Our Lawn Mowing and landscape maintenance represents 50% of our services. The remaining 50% is a combination of all other services like Snow Plowing / Landscape Installations / Fertilizer and Weed Control.
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What would you like your customers to know about your company?
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We take pride in our 32 year history. When we say Honest - Professional - Dependable, we mean it. We want our customers to have complete trust in our staff and all of the services we provide.
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What is your company best known for?
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As we mention in many of our advertisements. Our customers know us for our Honesty, our Professionalism, and our Dependability. Our customers have mentioned that they were impressed when an employee mentioned that they had damaged a piece of property and that item was replaced the same day. Our customers have mentioned that "You guys are like clock work ... we know you will be here every week to take care of our property" ... Our customers and the public are aware of the Community Service that we provide on a regular basis. We assist many disable, many military veterans, and many who are simply down on their luck. Our time volunteered at ABC's Extreme Home Makeover (Project 809) was witnessed in the National spotlight .... the time we donate to many of our local residents is what humbles us.
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What separates your company from the competition?
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Our enthusiasm, expertise and attention to detail make us more than landscapers. We are a landscape solution provider, offering originality and superior craftsmanship in all projects.
After each project we ask our customer for their opinion about our services. We have a 32 year record of our customer's comments and they are applied to every business decision made in our office.
Customer satisfaction is our business. We can be reached 24 hours a day.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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How much is it to do something? We prefer to get out and meet our customers and would like to go over the scope of work before giving any quotes over the phone.
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Does your company offer discounts to senior citizens or veterans?
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Yes. We simply try to give them the best price we can.
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Is your company a member of any associations?
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Ohio Landscaper's Association
Ohio Lawn Care Association
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Q:
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Tell us a little about your company.
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A:
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Ward's Lawn Care & Landscape Co., Inc. is a full-service lawn maintenance and landscape construction firm specializing in residential, public, and commercial projects. We have been providing clients in Northern Ohio with design, landscape construction, and outdoor maintenance services since 1986.
Mission Statement
Ward's Lawn Care & Landscape Co., Inc. is devoted to fulfilling the specific lawn and landscape needs that our customers have come to expect and trust. Customer satisfaction is our business!
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash, check, all major credit cards, paypal.
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