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Empire Restoration & Cleaning Services  

14408 Cameron Rd - Manor, TX 78653
empirecleaningtx.com
Empire Cleaning is a family owned and operated steam cleaning company. We specialize in cleaning carpet, tile & grout, upholstery, woodfloors, VCT Tile, and providing 24-hr Emergency Water Restoration Services.
With our State-of-the-Art Truck Mounted System, we use only the highest rated products in conjunction with the Hot Water Extraction System to provide our customers with the best possible services.

We offer other services such as plumbing, painting, carpet installation and more.

Tonya M - 512-640-3688  

Office Manager

Services
Acoustic Ceiling or Wall Tiles - Clean
Carpet - Install
Carpet - Removal
Carpets or Rugs - Clean at Home
Carpets or Rugs - Cleaning for Business
and more...

Insurance
2 million limit

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Questions & Answers
Q: What advice would you give to a customer looking to hire a company like yours?
A: Always ask questions. When a salesman is giving you a quote, make certain that the price you are getting is what you have asked for. The term "room" has different meanings within the carpet cleaning world. When we say "room", we are referring to a bedroom, generally a 12x 10... "Room" is not a Living Room, Den, or Dining Room.

Q: What is the most common type of project or service your company provides?
A: Carpet & upholstery cleaning.

Q: In what ways is your company environmentally friendly?
A: We use the highest rated products that are also Eco friendly.

Q: What would you like your customers to know about your company?
A: We offer other services such as plumbing, painting, carpet installation and more. We want our customers to know that they can count on us to provide them with quality, professional service, No Matter what their needs may be. We accept All Major Credit Cards Your safety and security are important to us. No need to give your card details over the phone. Our Technicians are equipped to accept your card on site. We never sell or give out your information to any other company or mass marketing ventures.

Q: What is your company best known for?
A: Excellent service and the home of FREE HALL AND STAIRS.

Q: What separates your company from the competition?
A: Our specials and we have no hidden fees. What we quote is what you pay.

Q: Does your company offer a warranty or guarantee?
A: 100% satisfaction money back guarantee. Warranty service for 3 days.

Q: What questions do customers most frequently ask you? What is your answer?
A: When will the carpet be dry? On average, 1 hour.

Q: Does your company offer discounts to senior citizens or veterans?
A: We offer a 5% discount to seniors and veterans.

Q: Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
A: Being a new and small company, our services have been small. However, we do encounter homes with carpet that have pet stains, and at the time the customer called for a quote, that information was not given to us. So, when we arrived on location, we had to explain to the customer that the Pet Stains were an additional charge, and that a standard cleaning would not property address that issue, and to take care of the stains, the amount of the visit would change. We were able to get the Pet Stains out of the carpet, and we even cut the customer a deal. Everyone ended the appointment completely happy & satisfied

Q: Is your company a member of any associations?
A: Austin Apartment Association Texas Apartment Association

Q: Tell us a little about your company.
A: We are a very small company that competes with the bigger companies in the Austin Area. Our prices are set. When you call us for a quote, you pay what we quote. There are NEVER any hidden fees or charges. And to make us REALLY standout among the competition, we always give our customers FREE Hallway & Stairs cleaning with every carpet service. Our carpet service is not JUST cleaning the carpet. We inspect the carpet first, prespray to maxinum the cleaning, deep clean, condition, groom & deodorize with EVERY SINGLE service..

Q: Has your company received any awards?
A: Being a new company, Not at this time we have not.

Q: What forms of payment do you accept? (cash, check, credit cards, etc.)
A: Cash, checks, all major credit cards and debit cards. Our technicians are equipped to accept your card on site.

Project Gallery  
Empire Restoration Services

Water damage restoration is the process of restoring a property back to pre-loss condition after sustaining any level of water damage.Water damage services include the inspection of the affected area(s) with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including, but not limited to, air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub floor drying equipment is left in the residence. After a period of three to four days after the labor is completed, a reevaluation of the residence is taken to monitor the drying process, and any equipment not further needed is removed as to keep the charges under control.
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Water Damage Restoration

Water damage is NO FUN, and the mold and mildew it can create when not quickly and properly taken care of is even less fun. We not only remove the water and dry the damaged areas, we are able to also provide an entire crew to restore and, or, remodel the area. Not all companies can offer the complete package
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Strip, Clean & Polish VCT Flooring

There is nothing more beautiful than a floor with a MIRROR LIKE finish. That is how we leave our customers floors looking.
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Clean Tile & Grout

On this particular assignment, we applied color sealer to the grout as per the customers request.
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Testimonials
How We Charge For Our Services
Carpets or Rugs - Clean at Home
- $33.00 to $65.00 per room (no furniture)
- $40.00 to $75.00 per room (with furniture)
3 rooms $109 4 rooms $129 Additional room $20 Living room $25 Hall & Stairs Always FREE.... (1) OF EACH PET STAIN REMOVAL CALL carpet protector $30/room

Carpets or Rugs - Cleaning for Business
- $0.65 to $2.00 per square foot (with furniture)
- $35.00 to $65.00 per room (no furniture)
- $65.00 to $95.00 per room (with furniture)
- $0.40 to $1.00 per square foot (no furniture)
Our commercial cleaning prices vary from client to client. There are many factors that help us determine the appropriate rate for any particular job.

Cleaning Services - Office & Commercial
- $100.00 to $375.00 fixed fee per visit
Every office has its own set of needs. Prices are based on needs, time cleaning is to be done, number of cleaners required, frequency of cleanings.

Tile, Stone, Marble - Clean, Grout, Polish and Maintain
- $0.49 per square foot (cleaning only)
- $0.69 to $2.49 per square foot (cleaning and sealing)
We charge by the square foot for tile, grout, stone, etc... If the area to be cleaned is under 400 sq. ft. we charge a flat rate of $125 Water based sealer $.20/ sq. ft. Color Grout Sealer $2.00 / sq.ft.

* All information in this profile, including licensing, has been provided by Empire Restoration & Cleaning Services. This information is not verified by ProMatcher.

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