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Q:
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What advice would you give to a customer looking to hire a company like yours?
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A:
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We are licensed by the state, bonded and insured. We conduct nationwide criminal background searches and drug screenings on all employees before hiring and throughout employment. We hire trained caregivers who have at least 1-2 years experience working with the elderly.
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Q:
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What is the most common type of project or service your company provides?
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A:
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Companionship, meal prep, ADL care, transportation
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Q:
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In what ways is your company environmentally friendly?
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A:
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Experienced caring caregivers/companions, CNAs
Selected to fit your needs. Individualized care plans designed for your needs and lifestyle. Helping you keep the quality of life you deserve.
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Q:
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What would you like your customers to know about your company?
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A:
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Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.
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Q:
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What is your company best known for?
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A:
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Providing quality care, dependable and reliable staff(caregivers, office staff and management)
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Q:
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What separates your company from the competition?
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A:
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We differentiate ourselves by offering excellent care with compassion
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Q:
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Does your company offer a warranty or guarantee?
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A:
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We will be there guarantee, wherever you are, 24/7, 365 days of the year we are at your service.
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Q:
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What questions do customers most frequently ask you? What is your answer?
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A:
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Do we have the chance to have the same caregiver.
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Q:
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Does your company offer discounts to senior citizens or veterans?
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A:
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No
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Q:
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Is your company a member of any associations?
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A:
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Flower Mound Chamber, Highland Village Chamber, Alzheimer's Association
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Q:
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Has your company received any awards?
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A:
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2016 Best Home of Care Employee Choice
2016 Best of Home Care Provider of Choice
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Q:
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What forms of payment do you accept? (cash, check, credit cards, etc.)
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A:
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Cash, Check, Credit Card
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