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Definitive Entertainment  

2030 W Baseline Rd 182-422 - Phoenix, AZ 85041
Definitive Entertainment is a licensed, bonded and insured independent company specializing in entertainment and security systems.

We carry a broad range of products from entry-level home audio and video equipment to high-end commercial systems. There's no job too large or small for our expert technicians.

Gregory Lawary - 602-550-4513  

Owner

My Expertise
Gregory has been interested in Audio and Video equipment since he was a toddler, tearing apart his first transistor radio. A Midwesterner born and raised, it took a trip to the West Coast to open up new horizons for him. Only after truly getting into the business did Gregory realize that no one really listened to the client. He felt that to truly hear what the client was saying and understand what they wanted or, more importantly, needed for a complete solution was most important. Most stores tell their employees to "Sell whatever is in stock today!" At Definitive Entertainment we cater to each clients individual needs...keeping their budget in mind.

Gregory has been helping his clientele in the Valley of the Sun since 1997. First in a Management position with Fry's Electronics, helping to open the two existing locations in Arizona; and then with Ultimate Electronics as the Installation Manager, and finally gaining added expertise in High-end Audio/Video products and Installation.

Services
Alarm or Security System - Install
Alarm or Security System - Monitor
Audio & Video Equipment - Stores
Audio, Video & Sound - Consultants or Engineers
Home Automation System - Install or Service
and more...

Years Experience
23 Years

Licenses
State of Arizona Resale - Arizona ROC K67

Insurance
RLI Contractor's Bond - Certified Liability Insurance 2m

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Questions & Answers
Q: What advice would you give to a customer looking to hire a company like yours?
A: Please make sure that you hire a licensed contractor in good standing and that they are insured. Have an idea of what you want to accomplish with your project and set a budget.

Q: What is the most common type of project or service your company provides?
A: Our most common installation is a Home surround sound system.

Q: In what ways is your company environmentally friendly?
A: We are able to remove and send unusable electronics to a proper recycling center. Unwanted equipment that is in good working condition we donate to a deserving school. All other we donate to the East Valley Institute of Technology.

Q: What would you like your customers to know about your company?
A: Customer satisfaction and quality workmanship are our hallmarks, and our long list of repeat customers proves we're dedicated to detail. There is no other company that can provide the level of attention to detail, quality of workmanship, simplicity of operation and affordability that Definitive Entertainment offers.Every system Definitive Entertainment installs is perfectly calibrated to produce the very best sound and video, at the best value to our customers. We believe there is a perfect product for each home or business that will convey the style and attitude of the owner while producing an incredible experience of sight and sound.

Q: What is your company best known for?
A: We are known for carrying a broad range of products from entry-level home audio and video equipment to high-end commercial systems. There's no job too large or small for our expert technicians.

Q: What separates your company from the competition?
A: While some companies are only interested in the high dollar client, DE is able to work with almost any budget.

Q: Does your company offer a warranty or guarantee?
A: All equipment purchased through DE will have the original manufacturers warranty. And DE offers a standard two warranty on labor.

Q: What questions do customers most frequently ask you? What is your answer?
A: How much for a Home Theater System? It will vary. All homes are not alike. All clients do not have the same tastes. One client may prefer better picture quality. One client may prefer more acute sound. One may want a control system one may not. We have to sit down and answer all these questions and more.

Q: Does your company offer discounts to senior citizens or veterans?
A: DE does offer discounts for Senior Citizens, Veterans, Schools and Houses of Faith among others.

Q: Describe a project or service that your company recently completed (include challenges, costs, and innovative solutions).
A: We have a client that recently built an RV Garage/Casita. We sat with him and his wife and contractor and mapped out all the low voltage lines and equipment to be installed and how the system was to perform. This project would consist of one 65" T.V. in the Living Room/Kitchen area, a 55" upstairs in the Office/Bedroom. One 43" in the Garage and another on the upstairs Patio. Two pair of 8" on-wall speakers in Garage, 5 pairs of 6.5" in-ceiling speakers in the Kitchen, Living Room, Downstairs Patio, Upstairs Patio and Office/Bedroom. A total of four Security Cameras and an Alarm System. We used iPad Minis and RTI brand for the Control System. We ran all the necessary Cat6 wiring and speaker wires when they decided to add wiring to an upstairs closet for a possible DVD player install in the future. Then they changed the position of the Garage TV, so we made the adjustments and ran the lines to the designated location. The contractors were almost finished with the building when it was discovered that they ripped out wiring from the main house that fed Audio, Video and Control to the Veranda by the pool. The clients in-home system was old and not working properly, so we ran lines from the Casita to the Veranda so they could control everything from there. We had spec'ed in a Floor Standing Racking System, but when we arrived to install the equipment we found shelving on the wall. The shelves were not wide or deep enough. We contacted the carpenter and worked with him to alter the shelves. Once all the equipment was installed, we calibrated everything and the client and his wife love it! Best of all, we stayed within budget!

Q: Is your company a member of any associations?
A: We are a member of Better Business Bureau, Ethical Arizona and Mechanical Trade Contractors of Arizona.

Q: Tell us a little about your company.
A: Definitive Entertainment's philosophy is one of 'Building Sound Relationships'. People appreciate being taken seriously and it is the business of DE to help them get what they need…whether it is Audio, Video or a complete Home Theater. Since the investment can be a considerable one and there are lots of steps to the process, DE will be there to make sure that the client is aware of all that is involved in making the proper decisions.

Q: Has your company received any awards?
A: Not as yet.

Q: What forms of payment do you accept? (cash, check, credit cards, etc.)
A: We accept Cash, Checks, PayPal and all major Credit Cards

Projects  
Project Image 1 Call Center Monitors  

Definitive Entertainment Installed a total of fifteen 50" monitors in the pictured configuration (one pole had three) for a Call Center in Gilbert AZ. We also installed twelve speakers and P.A. System with three Projectors with screens in training rooms. There were four offices and a break room that received televisions also.
Project Image 2 Basement Theater Room  

Monitor in-wall fronts and 8" in-ceiling rears with two subwoofers. We used an Onkyo receiver and Samsung Bluray player with a JVC DiLA Projector and Stewart Screen.
Project Image 3 Patio TV Install  

Installed TV with electrical outlet on back patio.
Project Image 4 Office Monitor  

Installed 55" monitor with HDMI plug in wall plate.
Project Image 5 Phoenix Convention Center Monitors  

Installed Menu Boards in the Le Marche Food Court at the Phoenix Convention Center.
Testimonials  
"The Team at Definitive Entertainment did an outstanding job in designing, ordering and installing a two zone home theater system specific to my needs and room design. I had some unique challenges and Gregory and his professional installers accomplished everything to my satisfaction. His commitment to customer service was evident thus assuring that I'll be a repeat customer. I highly recommend Definitive Entertainment for your Home Theater design and installation needs."

Warren Gordon
Anthem, Arizona


Gregory Lawary and his team ( at Definitive Entertainment ) completed the job of installing our new LCD TV's and sound system in our den and other rooms in our home. We have been completely satisfied. His team was second to
none in their professional and work ethic and in the technical knowledge shown during this entire
process.

We would gladly support a recommendation for Gregory Lawary and his team doing work for any member of our family or friends.

Louis Rosas
Arrowhead Resident


I was one of those people who was always looking to have a good in-home theatre experience. I wanted the sound experience that I felt in the movie theatre, in my house. I tried upgrades from local suppliers and was always frustrated that everything I did came up short. If this is you then I recommend Definitive Entertainment LLC. Greg and his team came into my home with courtesy and professionalism and hooked me up. My system blows me away, as well as my friends and neighbors who have had the privilege to listen to it. If you are serious about having the true home theatre experience I highly recommend Greg and his crew. I am a fan and I was not ripped off the prices were lower that any other providers estimates. NOTE: my wife loves it to.

Lonnie of Goodyear


I wanted to take the time out to thank you for a job well done in regards to my home theater system. I could not have been more pleased with your recommendations for my particular application. I checked a lot of sources before I made my purchase with you and I must say that your prices gave me the best bang for my buck. And if you come sit in my theater room, you will see that I have a lot of BANG when the surround sound speakers kick in!!!
Finally, I must thank you for making me the envy of all of my family and friends. Everyone wants to know where I got my set up. While I am almost hesitant to tell them out of fear they may go and get something better than me, I can’t keep your service a secret. I am more than comfortable referring folks to you because you took such good care of me. Your team was nothing but courteous and professional during the entire process. I look forward to doing business with you again in future.

Kenneth L Burnett



I was in a real dilemma when I wanted to hook up my new HDTV and sound system. Gregory was recommended to me and with one phone call; the whole system was purchased by Gregory (within my budget and needs) and professionally installed by himself and his team. Wow, what a great job they did! Even programming a new remote that operates every device from one remote! Since my installation, I have forgotten a few things. One phone call to Gregory and there are my answers...right over the phone immediately. Even going so far to stop by my home one morning when I was totally confused on how to get the speakers in another part of the house to come on. That is real customer service! With a smile, a friendly reminder or two, and an extremely professional attitude, Gregory and team are easy to recommend to anyone wanting professional work done at a fair price. Thank you, Gregory! and the whole Definitive Entertainment team!

John & Dianne Ball
Phoenix, AZ


I was looking for someone to re-do my surround system and wall niche and ran across Definitive Entertainments’ website. I called and he came out to give me a free estimate, took one look and told me that he could get all the work done within my budget. He matched my existing JBL center speaker with some in-ceilings and built me a beautiful niche with fans and a smoked glass door. The workers were courteous, knowledgeable and did not dawdle around. I was so impressed that I plan to use his company again. Thank you Gregory and Definitive Entertainment, for a job well done!

Joel Zimmer
Scottsdale AZ


To Whom It May Concern:

Mr. Gregory Lawary and his team, from Definitive Entertainment, installed our system in April of this year. Gregory was involved in most of my decisions regarding my equipment and the installation process. I purchased my new TV and HD Receiver from Gregory and then they installed the entire system for me. We have Surround Sound, HD TV and many audio components. Gregory has continued to be responsive to my questions and his crew returned to re-educate me about the system when I couldn't remember how it all worked. Thank You for having such dependable and professional employees. It made this one of the easiest experiences I have ever had with these technical issues.

Sincerely....John Hudspeth


Thanks for the great service and for the follow-up. We love our new system and appreciate the willingness of you and your team to keep coming back until everything was working perfectly. We will certainly call if any questions or issues arise. People are quick to react and complain when something doesn't go well or as-planned ... in this instance we want to be sure you know how well you and the team did. You were here when you said you'd be. The equipment was as you said it would be and, the one time it wasn't, you quickly corrected it. Your team worked hard, kept a low profile and were not disruptive. You finished when you said you would. You were fair about the financial commitment. In other words, you guys score high marks from us.

Please feel free to use us as a reference if you so need with any future clients. We would be happy to talk with someone in person if s/he is "on-the-fence" about making a decision.

Thanks again, Brett & Stacy Giles


I would like to thank you for your continued support and service on the whole home audio installation you completed for my home almost two years ago. The fact that after two years I can call without feeling like I am imposing and that you are always quick to respond to my needs is greatly appreciated. The help and quick turn around time in replace and maintenance of the equipment that failed after installation shows your dedication to providing impeccable customer service. You can rest assured that I will be working with you and Definitive Entertainment for any future audio visual needs.

Sincerely,

Frank J Truskolaski
Scottsdale, Arizona


Several months ago I hired Gregory Lawary, and his company DE, to set up and install my new entertainment system.

I called Gregory who was highly recommended by the retailer who sold the equipment. Gregory came quickly and arranged and installed my system quickly and professionally. Everything worked perfectly.

Some weeks later, I had a problem that was created by the cable installer. I contacted Gregory who was walking out the door for his vacation to the mid-west. Sensing my disappointment, Gregory stopped by my home enroute to his vacation destination and quickly fixed the problem that would have left me with no TV for several weeks. How much do I owe you, I ask. Nothing this time he said with a smile as He returned to his car where his family had been waiting.

What`s the bottom line on Definitive Entertainment? COMPETENT AND RELIABLE!

Doug Hudson, Rimrock, Arizona
* All information in this profile, including licensing, has been provided by Definitive Entertainment. This information is not verified by ProMatcher.

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